Born out of a love for small businesses and big machines, we are on a mission to help honest and hard working people grow their wealth with equipment at the core of their operations.
Whether it is crushing rocks or making compost, machines are the lifeblood of many small, family run companies across the country. We've seen how hard it can be for these people to get their hands on this equipment that will help them grow. We're here to make it easier.
We are fundamentally changing the way equipment is sourced, financed, and serviced — dragging a very traditional industry into the 21st century and putting small businesses first.
Honesty. We never misrepresent the truth, both internally and externally, and keep our commitments to all. We will never compromise our honesty.
Transparency. We believe open, accessible information is the most effective way to help others. We will represent ourselves and our intentions honestly to our coworkers and to our customers, sharing as much of the truth as we can without sacrificing our other values.
Curiosity. We strive to see things from other people's perspectives. We will treat others the way we wish to be treated: with respect for their thoughts, feelings & opinions. We acknowledge that we do not know everything, and to succeed we must constantly learn. We encourage free expression of different opinions & backgrounds. We lean into difficult conversations, and seek to better understand each other.
Machinery Partner focuses its offering on three key activities: Sourcing, Financing, and Support.Servicing and supporting our customers is one of the cornerstones of our business. The Service and Support Technician will be responsible for service and repair and developing and training customers, staff and subcontractors to adhere to the extremely high standards we expect at Machinery Partner. The person in this role will be working to support customers across the US and there will be travel involved to create a world class support experience that will be replicated as Machinery Partner scales.
In this role, you will own our written content marketing engine; driving demand and sales for millions of dollars of heavy equipment in an industry-altering, all-online setup (pretty cool, right?). Machinery Partner is investing heavily in content as a core part of how we will grow and acquire customers. You will initially work with a world class content agency to set the bar for what we see as great content internally - and eventually move to own all of our written content creation. If you have a passion for writing, and/or equipment, this role offers the opportunity to work with some very bright and experienced people to drag an industry run on paper and handshakes into the 21st century.
Machinery Partner’s technology efforts are focused on the following key activities:
Acquiring Customers through development of a best in class digital buying experience that creates trust with the customer.
Financing Solutions to automate workflows and derive risk models in order to offer the best financial product for each customer.
Service and Support aided by building a talent network for independent mechanics to support our customers and spare parts sourcing solutions.
Operations Optimization by automating processes with workflows that drive efficiency in running our business.